More than 4.5 million Americans quit their jobs during the pandemic as part of the Great Resignation. Now, as companies pull out all the stops to stanch the bleeding, many are redesigning benefits packages to attract and retain top talent—and they are relying on employee input for help. According to an Artemis Health survey of over 300 companies across all major sectors of the U.S. economy, 75% of companies now base their benefits decisions on employee feedback, up by more than 30% since 2019. Yet just half of benefits managers surveyed describe themselves as “very successful” in using employee feedback and other non-traditional data to make benefits decisions. Furthermore, 50% of benefits managers say they lack the tools or support to access this information effectively for decision-making.

Employees have now upped the ante for employer-sponsored healthcare benefits, revealing the crucial need for business owners to pay closer attention to employee health and wellness in the post-pandemic era. In a nutshell, people now want the guarantees of safety and trust now more than ever.